• Katrina Jaiun Roa

2019 Transformation Summit: Addressing Growing I.T. Industry

In today’s digital era, innovation is the key to keep industries growing and up-to-date. Through the years, the information technology (IT) and business process management (BPM) has been a helpful avenue for job opportunities for fellow Cebuanos, with BPM’s showing up in IT districts left and right. In order to keep up with the changes, the sector needs to adapt to the growing needs of its global clientele.

(L-R) Franklin Pasayloon - Senior Director of Sykes Synergis, Kris Villaba - senior site director of Sykes Robinsons Galleria, Wilfredo Sa-a Jr. - managing director of Cebu IT/BPM organization, and Jed Narrios = senior site director of Sykes IT Park

2019 Transformation Summit is an annual IT/BPM event organized by the Cebu IT-BPM Organization (CIB.O) now on its third run with the theme “Change By Choice” that will aims to provide executives and managers with ideas to help transition to higher-value services in this constantly changing industry. Situations such as the lack of resources, being saturated with conventional brands, and the business process outsourcing (BPO) industry are a few reasons why the IT/BPM has not been growing, but with the industry leading towards high-value services according to Wilfredo “Jun” Sa-a, the Managing Director of the Cebu IT-BPM Organization, this is year the industry can grow even more. According to research, in the Top 10 Jobs in the Gig Economy, 4 out of 5 jobs will require a background in coding or programming. The IT industry is currently favoring robotics, artificial intelligence, automatic, data mining, and data labelling. He adds “Aside from the usual contact center business which has been in Cebu for years, the local industry should explore other forms of outsourcing services it can offer.” Examples of services include IT outscouring, banking services, and health information management services to name a few, where these companies are also moving to the digital side of things. “There is no where to go but to change.” Now that people are living in the digital age, industries have to adjust to that to keep up with the screen-based society, which is why emerging brands such as Grab and Uber are ahead and successful.

One of the goals of the IT/BPM industry is to develop a healthy working relationship with the Department of Education (DepEd), garner more support from the local government for IT training, gather content creators and designers to shape the creative side of the IT/BPM industry, meet the demands of a highly skilled talent-pool, and partner with universities to hone student’s IT skills. The overall end goal is to create more career industries in the IT industry. Local and foreign experts will be speakers for this year’s summit and will give different talks on how to shape up the local industry.

“We are expecting around 275 participants from the industry’”, shares Sa-a. 2019 Innovation Summit is inviting executives and managers from the industry to attend and learn more about solutions to shape a better local IT/BPM industry with higher-value services. The summit will be held on May 6, 2019 at The Grand Ballroom of Summit Galleria Hotel from 8:00AM - 5:00PM. Registration fee will be at PHP2,500 for academe, local government units, and ICT councils, P3,000 for CIB.O members, and P4,500 for regular registrants. Sign up now at http://tscebu.com/registration.


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